No matter if you are coming from the Sarajevo Bus station or Train Station I do not recommend the public transportation.
The exception is the Airport it has a bus which links the airport to the city:
https://www.sarajevo-airport.ba/Page/Autobus
Use this instead of the taxi, the taxi is knowns to rip people off.
Another exception is the East side Sarajevo bus station.
If you are coming from Serbia or Montenegro chances are you are not arriving at the main bus station. You will arrive at the East side Sarajevo bus station. From there ask anyone where the electric trolley bus is is number 103 and go until the last stop (the WW1 assassination bridge). This is the best way from there, don’t take the taxi, they will rip you off.
If you are arriving at the main bus station or train station remember that the city is in the middle of reconstructing it and you will just waste your time and money and also have a chance to get pickpocketed. So instead, just take the first taxi you see and go to the Sarajevo Cable Car (starting station) the stairs. Very important that you tell the driver to take you to the stairs (main entrance of the cable car). Now from there all you need to do is go up the stairs until just about before the end of the stairs. To your right you’ll see a small souvenir shop with two black souvenir vending machines, ring the green bell button there and that’s it, you have reached us! It’s that simple.
Where to find the taxi service?
If you arrived via the main Bus Station, the taxi service should be straight ahead and a little bit to the right once you exit the Bus Station.
If you arrived via the Train Station, once you exit the train station, stick to your right side, keep walking in about a minute you should reach a restaurant called Zmaj to the right of that restaurant is the taxi service.
How much should you pay for the taxi if you use it?
That depends, if they are honest, they should have a taximeter installed and it should count the mileage and give you a price at the end of the ride. But roughly it should be about 10 Euros that’s 20 KM (local currency). Any less then that means you had a great deal! Any more, means you’ve been ripped off, so watch out!
Whatever path you decide to take just make sure you end up at the Sarajevo cable car stairs and go up until on your right, just before the end of the stairs you see a small purple souvenir shop with two black souvenir vending machines, ring the green bell there and that’s it, you found us.